Shipping Policy

At RhoCap.us, we are committed to delivering your custom embroidered and printed caps in a timely and efficient manner. Please review our shipping policy for details on order processing and delivery times.

Order Processing Time

All orders are processed within 3 to 5 business days. During this time, we prepare your items for shipment, ensuring they meet our high-quality standards. Orders are not processed or shipped on weekends or holidays.

Shipping Time

The typical shipping time to receive your order is between 10 to 20 business days, depending on your location and the shipping method selected. Please note that shipping times may vary due to factors beyond our control, such as carrier delays or customs processing times.

Shipping Confirmation

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

Shipping Rates

Shipping rates are calculated at checkout based on your location and the size of your order. We aim to offer competitive shipping rates to ensure you receive your items affordably.

International Shipping

Currently, we only ship within the United States. We are working on expanding our shipping options to include international destinations in the future. Stay tuned for updates.

Delayed or Lost Shipments

If your shipment is delayed or appears to be lost, please contact us at [email protected]. We will work with the carrier to resolve the issue and ensure you receive your order as quickly as possible.

Address Changes

If you need to change your shipping address after placing an order, please contact us immediately at [email protected]. We will do our best to accommodate your request, but please note that address changes may not be possible if the order has already been shipped.

Contact Us

For any questions or concerns about our shipping policy, feel free to contact our customer support team. We are here to help!

Email: [email protected]
Address: 2459 Olde Savannah Cove, Suwanee, GA 30024, United States